Riot police fired tear gas and pepper spray at Liverpool supporters forced to endure long waits to get into the Champions League final amid logistical chaos on Saturday.
The start of the showpiece game of the European football season, in which Liverpool lost 1-0 to Real Madrid, was delayed for 37 minutes and kicked off as security was still struggling with the flow of frustrated supporters into the Stade de France.
UEFA claimed there were thousands of ticketless fans trying to gain access to the 80,000-plus capacity French national stadium but it did not identify where they were from.
French Interior Minister Gérald Darmanin claimed stewards were assaulted by the supporters of the English side who forced entry without tickets or with counterfeit tickets.
French Sports Minister Amélie Oudéa-Castéra also overlooked any shortcomings by authorities by claiming thousands of English fans "complicated the work of stewards and police forces" and tweeting: "Violence has no place in the stadiums."
But the scenes of disorder drew criticism from the opposition.
Marine Le Pen expressed a "feeling of humiliation," adding that "all the capitals that saw this have noted that France was no longer able to organise large demonstrations without them degenerating."
Jean-Luc Mélenchon made the same observation. "The image is lamentable, it is worrying because we can clearly see that we are not prepared for events like the Olympic Games," said the leader of La France Insoumise on BFMTV.
Liverpool said it was "hugely disappointed" with the security issues experienced by its fans.
"This is the greatest match in European football and supporters should not have to experience the scenes we have witnessed tonight," the club's post-match statement said.
"We have officially requested a formal investigation into the causes of these unacceptable issues."
The British government has also called on UEFA to investigate the chaotic scenes.
By Monday, UEFA has responded by requesting an official investigation into the events at the Stade de France.
“Many of the fans were getting converged into a very small location, pressed up against the fence. We then saw a number of officers using batons to hit the fence to push them back, but there were so many crowds against each other that they couldn’t,” Liverpool's Lord Mayor-elect Roy Gladden, who was present at the stadium, told Euronews.
“We then saw the officers using what I found out was pepper spray. I was absolutely appalled by what I’ve seen,” Gladden said.
Police reaction causes anger, resentment
Angry Liverpool fans held in the lines were seen hanging onto railings and heard shouting: "Let us in. We've got tickets."
There were many instances of fans breaking through security and attempting to get into the stadium. The Associated Press saw two fans — one was wearing Liverpool attire — wrestled to the ground by stewards and bundled out of the gates.
Three more fans were seen evading stewards and sprinting through the concourse and into the bottom level of the stadium. Other people, wearing no obvious club attire, climbed the fences instead as Liverpool fans shouted at them to get down.
The final kicked off despite fans still trying to get through ticket checks. Fresh rounds of tear gas were fired by riot police from inside the security perimeter at people outside the fences. Police and stewards were seen falling to the ground, impacted by the teargas.
There was anger in the Liverpool squad after the final.
"Pretty much all of our families were affected, I think," Liverpool defender Andy Robertson said. "Obviously my tickets were through the club and somehow somebody told one of my mates that he's got a fake ticket which I can assure you definitely wasn't because it was obviously through me."
"So then obviously the French police decided to throw tear gas on fans and families. It's not been well-organised."
Merseyside Police, the force covering Liverpool, tweeted that the "behavior of the fans at the turnstiles was exemplary in shocking circumstances."
Supporter Colm Lacey saw "children crying, people trapped" outside the entrances.
"People started jumping the queue, then they ripped the gate open and then there was a push," Lacey said.
"We've been stood at this gate since 6:15," Liverpool fan Angela Murphy told the AP through a fence. "I've got really bad asthma and I've been tear-gassed twice. I'm really struggling."
Asked what provoked the tear gassing, Murphy replied: "Nothing, we're stood here. There was nothing. It's just been horrendous. We have been well behaved."
UEFA 'sympathetic to those affected'
Police officers with batons and riot shields ran from gate to gate to prevent pockets of fans from forcing their way into the stadium without showing tickets. One policeman collapsed to the ground and had to be helped by other officers. Officers used tear gas on Liverpool fans on repeated occasions.
Liverpool supporter Joe Moorcroft complained about being treated like animals.
"It's a disgrace. We've seen this before, it's a risk to health," he said. "We've seen this and it's going to happen all again. I feel it now. They threw tear gas in the fans."
UEFA said it was "sympathetic to those affected" and it announced an urgent review by French police and authorities along with the French Football Federation.
"In the lead-up to the game, the turnstiles at the Liverpool end became blocked by thousands of fans who purchased fake tickets which did not work in the turnstiles," UEFA said in a statement.
"This created a buildup of fans trying to get in. As a result, the kickoff was delayed by 35 minutes to allow as many fans as possible with genuine tickets to gain access," UEFA said.
"As numbers outside the stadium continued to build up after kickoff, the police dispersed them with tear gas and forced them away from the stadium."
The scenes were reminiscent of the chaos outside Wembley Stadium before the European Championship final last year. That was largely due to England fans aggressively trying to get into their home stadium for the game that Italy won.
The 2022 final match was supposed to be played in St. Petersburg, but the venue for the elite competition's most important game of the season was changed to Saint-Denis after Russia attacked Ukraine on 24 February.
Watch the interview with Lord Mayor-elect of Liverpool Roy Gladden in the player above.