Passenger's Rights

Europe News

EU lawmakers uphold three-hour delay compensation for air passengers

After more than one decade in limbo, the EU is now reviewing a law aimed at protecting airline passengers.

14/10/2025

Travel News

EU investigates Spain after sanctioning low-cost airlines

Michael O'Laery, Ryanair's CEO, welcomed the opening of the EU procedure at an impromptu press conference on Wednesday.

09/10/2025

Moments

Play cancels flights: What are your rights if your airline goes bust?

Here’s what travellers need to know about their rights to refunds and compensation if a flight company goes bankrupt.

01/10/2025

Travel News

Air Canada resume flights after millions impacted by strikes

Here’s what passengers need to know about their rights to compensation and what their travel insurance can cover.

20/08/2025

Europe News

Campaigners seek to ground ‘passenger-hostile’ EU proposal

Campaigners have launched a citizens’ initiative to stop an EU draft law they say would weaken air passenger rights by raising delay thresholds and cutting compensation.

08/08/2025

Travel News

Expedia and Lastminute.com pledge faster refunds for cancelled flights

Many travellers experience long delays for cancelled flights booked through third parties like online travel booking platforms.

04/08/2025

Travel News

Ryanair will soon allow passengers to bring a bigger free cabin bag

Ryanair has said it will bring in the new free cabin baggage allowance “over the coming weeks”.

03/07/2025

Travel News

EU votes to make hand luggage for air passengers free of charge

Airlines will not be allowed to charge passengers any additional fees for carrying hand luggage on board.

25/06/2025

Europe News

MEPs propose two pieces of free hand luggage when travelling by plane

The European Parliament's Committee on Transport proposes free hand luggage with size limits on flights. Airlines argue it limits passenger choice.

25/06/2025

Europe News

EU countries green light charges for cabin baggage

EU countries adopted their own position on long-waited updated rules for air passengers on Thursday, though provisions on cabin baggage remain controversial.

06/06/2025

Europe News

Exclusive: EU countries to mull charging for cabin baggage

Proposals to charge for cabin baggage and revise the standard for obtaining compensation in the event of delays are on the agenda when the 27 EU ambassadors meet in Brussels on Wednesday.

03/06/2025

Travel News

Consumer groups file complaint against ‘abusive’ hand luggage charges

The consumer groups argue that the fees for hand luggage contravene a ruling from more than a decade ago by the European Court of Justice.

22/05/2025

Travel News

Antarctica cruise passengers stage hunger strike over cancelled trip

The SH Diana is now inching towards its next departure port at 11km/h.

29/11/2024

Travel News

Passenger rights: Can you say no to being weighed by an airline?

Finnair says their voluntary weigh-in policy is improving flight safety.

09/02/2024

USA

All Boeing 737 Max grounded after plane window blowout midflight

Boeing faces new scrutiny about the safety of its best-selling plane.

06/01/2024

Travel News

Could airlines be forced to stop charging for carry-on bags?

With various different hand luggage standards across airlines, it can be difficult to avoid hidden fees.

30/09/2023