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Passenger's Rights

EU.XL

Air passenger rights: This is how you get your money back

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Moments

The airport and airline rights pregnant travellers need to know

Skipping a queue or getting assistance can make the process of flying while you’re expecting much less stressful. From airports to airline rights, here’s everything you need to know.

Europe News

Free cabin luggage and delay compensation approved by EU Parliament

Lawmakers gave the final green light to the revised regulation after a decade of talks with EU countries. Airlines argue the new rules will inevitably lead to higher ticket prices. Passenger associations say rights have been upheld.

Travel News

Where in Europe is tap water guaranteed for customers?

A Supreme Court ruling has found that Italian businesses are not required to provide drinking water from the tap, unlike in much of Europe. Here is an overview of the different national rules.

EU.XL

What's the EU's answer to multi-leg trips? Ask the Euronews AI chatbot

The EU Commission’s new Passenger Package allows citizens to book a single ticket for multi-leg rail journeys run by different rail operators. But how does it work, and what are the benefits for citizens? Ask the Euronews AI chatbot.

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Travel News

Explained: Passenger rights after an airline collapses

Some travel insurance policies may cover airline insolvency, and those who have booked with a credit card can initiate a chargeback.

Travel News

Berlin airport halts flights due to winter weather: Your rights

Flights were suspended once again at Berlin airport on Friday morning due to black ice.

Europe News

MEPs back three-hour deadline for delayed flight compensation

Members of the European Parliament have backed a text to enhance passenger rights after more than a decade's wait. With some airlines arguing it could put them out of business, the decision now needs to be endorsed by EU countries.

Europe Today

Europe Today: Ukraine, passenger compensation for delayed flights and social media addiction

Tune in to Euronews' new flagship morning programme, Europe Today, at 8 am Brussels time. In just 15 minutes, we get you up to speed on the biggest news taking place across the continent.

Travel News

Portugal says Ryanair cannot refuse paper boarding passes

As of Wednesday 12 November, Ryanair passengers are required to have their boarding pass in digital format on their myRyanair app.

Europe News

EU lawmakers uphold three-hour delay compensation for air passengers

After more than one decade in limbo, the EU is now reviewing a law aimed at protecting airline passengers.

Travel News

EU investigates Spain after sanctioning low-cost airlines

Michael O'Laery, Ryanair's CEO, welcomed the opening of the EU procedure at an impromptu press conference on Wednesday.

Moments

Play cancels flights: What are your rights if your airline goes bust?

Here’s what travellers need to know about their rights to refunds and compensation if a flight company goes bankrupt.

Travel News

Air Canada resume flights after millions impacted by strikes

Here’s what passengers need to know about their rights to compensation and what their travel insurance can cover.

Europe News

Campaigners seek to ground ‘passenger-hostile’ EU proposal

Campaigners have launched a citizens’ initiative to stop an EU draft law they say would weaken air passenger rights by raising delay thresholds and cutting compensation.

Travel News

Expedia and Lastminute.com pledge faster refunds for cancelled flights

Many travellers experience long delays for cancelled flights booked through third parties like online travel booking platforms.

Travel News

Ryanair will soon allow passengers to bring a bigger free cabin bag

Ryanair has said it will bring in the new free cabin baggage allowance “over the coming weeks”.