Loader
Advertisement

Air passengers' rights: Airlines have 12 months to adopt new rules

Euronews
Euronews Copyright  Euronews
Copyright Euronews
By Evi Kiorri & Mert Can Yilmaz
Published on
Share Comments Add Euronews on Google
Share Close Button

The European Council has given its final green light to a major overhaul of EU air passenger rights, starting a 12-month countdown for airlines to prepare and adopt the new rules. Watch the video

The Council's approval on 13 July followed a European Parliament vote of 646 to 12 on 7 July, formally paving the way for the new legislation's adoption. With the 12-month grace period, the rules are expected to take effect from mid-2027.

ADVERTISEMENT
ADVERTISEMENT

The core numbers remain the same, with compensation still applying after a three-hour delay for cancellations with under 14 days' notice or for denied boarding, with payouts of €250, €400, or €600 depending on distance. Airlines can still refuse to pay for disruptions beyond their control. Parliament's main achievement was stopping the Council from raising delay thresholds and cutting payouts.

What's new is the claims process. Airlines must now explain how to claim within four days of a trip, passengers get nine months to file using standard EU forms, and airlines have 30 days to pay or justify a refusal. Consumer group BEUC estimates airlines are sitting on roughly €3.2 billion in unclaimed compensation.

Other changes: a free personal item on every ticket, upfront pricing with carry-on included, protected return flights, and free family seating for children under 14.

Go to accessibility shortcuts
Share Comments Add Euronews on Google

Read more

Air passenger rights reform: What the new rules mean for you

Delayed flight? Will the new rules make it easier to get your money back? Take our poll

European Parliament approves free cabin luggage and new delay compensation rules for air passengers