The European Commission has just announced a proposal to simplify train travel for Europeans. Under the ‘One ticket, one journey, full rights’ initiative, travellers will be able to book multi-leg trips with one single ticket and enjoy new rights.
Recent data shows that 43 percent of European citizens avoid booking multi-train journeys, and 25 percent had issues with the current ticketing and booking systems. It is currently impossible to book cross-border travel under one single platform, and those who brave the railways for these journeys often find themselves unprotected if travel is disrupted. TravW1ellers end up choosing air travel, which is cheaper but harmful for the environment.
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The EU’s new framework will force national rail carriers and digital platforms to offer point-to-point, multi-leg, cross-border journeys via one single transaction and one single ticket. Passengers will be able to find, compare, and purchase tickets in different national networks and private rail operators on a single platform.
This entitles them to new passenger rights: companies will have to provide compensation, accommodation, assistance, and rerouting in case of disruptions.
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