Economy How Europe's most vulnerable are hindered from opening bank accounts A report by Finance Watch shows that despite EU legislation, vulnerable consumers in the bloc don't have easy access to a basic bank account. In the midst of a cost-of-living crisis, the non-profit organisation believes a review of the rules is more necessary than ever to make them work for all. 10/05/2024
Europe Decoded Euroviews. Europe matters to consumers, and so does your vote What happens in Brussels does have an impact on our daily lives, more than we are aware of, more than we credit them for. Treating it like a second-rate election would not do it right, Els Bruggeman writes. 09/05/2024
Business Italy delivers €10 million fine to Amazon over 'unfair' practices Authorities say the firm's pre-ticking site design limits the freedom of choice for consumers. 24/04/2024
Tech News Euroviews. Digital Product Passports: What are they? And how do they impact you? Consumers in the EU can feel assured that in a few years, they will have access to a wealth of information that will change how they consider purchasing decisions and contribute to a more sustainable society, Lars Rensing writes. 02/04/2024
Green News MEPs seek to limit use of carbon offsets for corporate greenwashing Companies may have to think carefully before pledging to go 'carbon neutral' or reach 'net-zero' greenhouse gas emissions in the coming years as a deal between political groups in the European Parliament suggests the EU could soon introduce tougher restrictions on the use of carbon offsets. 13/02/2024
Markets EU retail investment inducements ban in jeopardy Tougher consumer protection rules to encourage households to get into the stock market seem set to founder 28/11/2023
Travel News Qantas accused of selling flights that had already been cancelled Australia's consumer watchdog has called for record fine against Qantas over cancelled flights. 01/09/2023
Green News What is greenhushing? The greenwashing tactics to look out for in 2023 Greenhushing, greenshifting, greencrowding: Greenwashing is getting harder to spot. Here are the latest tactics to watch out for. 14/08/2023
Tech News US announces a cybersecurity labeling programme for smart devices The Cyber Trust initiative was first announced in October following a meeting between White House and tech industry representatives. 18/07/2023
Tech News Consumer groups urge EU countries to urgently investigate AI As consumer groups call on authorities to urgently investigate generative AI, a new report from a Norwegian consumer organisation described the risks of AI technology. 20/06/2023
World News Euroviews. Products should be built to last, not break down prematurely If consumers can confidently trust the lifespan of their product, they will be more inclined to use them longer and less likely to be swayed into replacing them too soon, Els Bruggeman and Luisa Crisigiovanni write. 05/06/2023
Europe News EU vows to crack down on greenwashing with new rules for labels Greenwashing has become increasingly popular and sophisticated as the severity of the climate crisis continues to grow. 22/03/2023
Europe News Chemical risk biggest consumer danger from non-food products The European Commission released its annual study on the Safety Gate system that enables information on measures taken against dangerous non-food products to be circulated rapidly. 13/03/2023
World News Euroviews. Are programmes like ChatGPT bringing useful change or unknown chaos? Are programmes like ChatGPT bringing useful change or unknown chaos? 13/03/2023
Europe News Supermarkets pass extra costs onto consumers, despite smaller products A recent survey found that 80% of people believe that businesses are taking advantage of inflation to increase their profits. 21/02/2023
Business Planet How standards are helping LEGO keep children safe In partnership with The European Commission Business Planet explores how LEGO Group tests the physical properties and cybersecurity issues of its products. 07/02/2023
Europe News 'Wave of poverty' expected to hit Brussels in winter, says expert Rising energy bills are expected to hit the poorest most hard later this year. 08/09/2022
Europe News Belgian consumers struggle as supermarket prices keep rising Belgium's inflation rose to 10% in June, which makes it difficult for shoppers on a budget to fill their shopping carts when buying groceries. 07/07/2022
Travel News Urgent warning to check your travel insurance for this one clause As easyJet, Ryanair and BA cancel flights due to strikes, consumer group Which? has some top tips to prevent yourself from being left out of pocket this summer. 05/07/2022
Spain Spanish government proposes law banning automated customer service The bill would also do away with long waiting times by forcing companies to answer calls within three minutes and solve outstanding issues within 15 days. 31/05/2022