Now playing Next My Europe Series Stay a happy shopper It is the busiest time of year for businesses and customers: the Christmas rush and then the New Year sales in many countries. But how many of us 23/12/2013
Now playing Next My Europe Series Consumer rights of coach passengers in Europe While a lot has been made of the rights of passengers in air travel, less is known about the situation for those undertaking coach journeys across 20/12/2013
Now playing Next My Europe Series Festive fakes - how counterfeiters are cashing in on Christmas Christmas is boom-time for manufacturers and retailers as consumers engage in an annual shopping frenzy that sends profits soaring and can give a 11/12/2013
Now playing Next My Europe Series Don't get angry, file a claim! It is enough to make your blood boil: when someone owes you money, or you are caught up in a dispute over a product or service. But have you 28/10/2013
Now playing Next My Europe Series Size does matter in small claims How small is small? That is a question many European lawmakers are asking as they try to ensure that civil procedures aimed at helping people recover 28/10/2013
Now playing Next My Europe Series Get prepared for the digital future! Benefiting from the advantages of new digital technology is something that many people now see as an important right. But how do we reassure those 14/10/2013
Now playing Next My Europe Series Do you know your online rights? European politicians and internet experts are increasingly talking about the importance of what they refer to as our ‘digital rights’. To raise 14/10/2013
Now playing Next My Europe Series Is austerity a threat to EU health policy? Isabelle Kumar, euronews: “From bees to horse-meat to ageing populations – an eclectic mix of issues, yet all in one man’s portfolio. And to top 09/05/2013
Now playing Next business planet Eco-labels: a smart strategy In this edition of Business Planet, we visit the French city of Poitiers to take a closer look at the European Ecolabel. For consumers, the label 22/03/2013
Now playing Next My Europe Series Don't rip me off! In this edition of Right On, we travel to Italy to find out more about so-called “unfair commercial practices” and how to avoid them. Sometimes 18/03/2013
Now playing Next My Europe Series Careful what you click on! One year after a plan to reform European data protection laws was unveiled, it is still the focus of intense debate. It seems reaching an agreement 07/01/2013
Now playing Next My Europe Series Privacy versus new information technology The information technology sector is rapidly changing, with smartphones becoming even smarter and location tracking becoming the norm. Officials are 07/01/2013
Now playing Next My Europe Series Is it too late to police the web? As Europe grapples with a controversial plan to reform its data protection laws, there is growing debate about privacy on the web and whether or not 07/01/2013
Now playing Next My Europe Series Bad toys banned from Santa's list Over three billion toys are manufactured and sold each year, most of them around Christmas time. How are product safety checks carried out 21/12/2012
Now playing Next My Europe Series Give me what you owe me! It is one of those exasperating things in life we could all do without: chasing after someone who owes us money, or some service or product that 12/11/2012
Now playing Next My Europe Series Is the EU small claims system working? Two of the authors of a recent report into the European Small Claims Procedure gave their views to Euronews reporter Seamus Kearney. Italian Federico 12/11/2012
Now playing Next My Europe Series When things go wrong abroad What protection can tourists or expatriates outside the European Union expect if things go wrong? Bruno Van de Bossche is a Belgian citizen and 25/06/2012
Now playing Next My Europe Series Bonus ITV: The European Consumer Centre Ireland Lynnsey Delaney at the European Consumer Centre Ireland discusses the issue of consumer rights for holidaymakers with euronews reporter Seamus 28/05/2012
Now playing Next My Europe Series When holidays become horror days Millions of Europeans are making plans for their dream holidays, forking out large amounts of money in search of the perfect break. But what happens 28/05/2012
Now playing Next state of the union Europe Weekly: the return of Europe's Achilles heel In this week’s Europe Weekly we look into the number of potential deadly products entering the EU. We report on new roaming rates for mobile phones 11/05/2012
