Nissan admits decades of quality control neglect

Nissan admits decades of quality control neglect
By Robert Hackwill
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Company says will hire more skilled quality control inspectors and review internal structures.


Franco-Japanese Nissan Motor Co Ltd has blamed a lack of trained staff for improper final inspections at its car plants in Japan. The faulty checks mean last month it issued a recall for over a million vehicles, including all cars sold in Japan since 2015. The problem may have existed for more than 20 years, and in some cases nearer 40. Nissan says it will increase the number of inspectors as part of a plan to improve compliance.

“This pain is sudden for us, and it’s also a significant one. We want to move on from our old ways, and I think we were given a precious opportunity to examine the structures in Nissan,” said CEO Hiroto Saikawa.

Nissan expects the recall, which does not affect exports, will cost it north of 200 million euros, and it has downgraded its full-year operating profits forecast as a result.

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