Now playing Next Business Series United boss calls passenger dragging incident 'a watershed moment' United Airlines assures investors it will rebound from the PR disaster of a passenger being violently dragged from his seat on an overbooked plane. 18/04/2017
Now playing Next USA United Airlines passenger David Dao 'planning lawsuit' The 69-year-old who was dragged off a plane in Chicago suffered concussion, a broken nose and lost teeth, according to his lawyer. 14/04/2017
Now playing Next world news Competitors join in on ridiculing United Airlines United Airlines have been the subject of much public ridicule in recent weeks, now even some competitors are getting in on the action. 13/04/2017
Now playing Next USA United Airlines passenger likely to sue over forced removal Lawyers for Dr. David Dao say he suffered a significant concussion, a broken nose and lost two front teeth when dragged from the overbooked plane. 13/04/2017
Now playing Next USA Asian Americans outraged at United Airlines' passenger eviction United Airlines accused of racial discrimination after a doctor of Asian origin is dragged off an overbooked flight. 12/04/2017
Now playing Next USA United Airlines says sorry after evicted passenger video goes viral The airline's CEO has "deeply" apologised over the "truly horrific" forced removal of a passenger from a plane on Sunday. 11/04/2017
Now playing Next USA Passenger dragged off overbooked United Airlines flight Video footage of a man being forcibly removed from a United Airlines flight have sparked outrage on social media. 11/04/2017
Now playing Next world news Alitalia strike grounds 60 percent of flights Unions are protesting against a drastic savings plan that would slash 2,000 jobs and cut salaries by a third. 05/04/2017
Now playing Next USA First flight of Boeing's newest and largest Dreamliner The first flight of Boeing’s newest and largest Dreamliner model has taken place. 31/03/2017
Now playing Next Economy Airlines and airports worldwide adapt to US electronic device ban in planes Faced with the new US ban on electronic devices being taken into plane cabins airports and airlines are scrambling for ways to reassure passengers and prop up revenues. 23/03/2017
Now playing Next world news Passengers complain at new ban on flight carry-on electronic devices There has been a mixed response to a new ban imposed by the US and Britain on large carry-on electronic devices on planes. 22/03/2017
Now playing Next United Kingdom UK follows US in imposing electronic device flight ban Both Britain and the United States announced cabin baggage restrictions on larger electronic devices on Tuesday, amid aviation security fears. 21/03/2017
Now playing Next USA Electronics ban on flights - countries and devices concerned What is behind the decision to ban certain electronic devices from US-bound flights from a list of Muslim countries? 21/03/2017
Now playing Next USA US imposes electronic device ban on some Middle East flights Donald Trump’s government said on Tuesday that it is banning airline passengers travelling to the US from several mainly Muslim countries from carrying large electronic devices in their cabin… 21/03/2017
Now playing Next New Zealand Runaway sniffer dog shot dead at New Zealand airport A trainee security sniffer dog at New Zeland’s biggest airport has been shot, after it escaped its leash and ran onto the runway, grounding planes. 17/03/2017
Now playing Next Business Series Lufthansa profit forecast boosts shares Lufthansa says it expects profits to fall only slightly in 2017 despite lower fares and a rising fuel bill. Analysts were predicting a sharp decline. 16/03/2017
Now playing Next Germany Hundreds of flights cancelled in Berlin Airports strike Hundreds of flights have been cancelled at Berlins’s two airports, causing further misery for passengers already hit by industrial action last week. 13/03/2017
Now playing Next Next Series On time - all the time. Helping to minimise airline delays Last year almost 10 percent of the approximately 10 million flights through Europe had a delay of at least half an hour. 08/03/2017
Now playing Next United Kingdom Mouse grounds plane costing British Airways 290,000 euros Passengers on a British Airways (BA) flight from London Heathrow to San Francisco were delayed for four hours and forced to change planes because a mouse was spotted on board the Boeing… 02/03/2017
Now playing Next Business Series British Airways owner IAG sees profits rise International Airlines Group - owner of British Airways, Iberia and Aer Lingus - reports higher annual profits from cost-cutting and cheaper fuel. 24/02/2017