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Amazon's Alexa is back online after outages were reported by thousands of users across Europe

European users have reported problems with their Amazon Alexa devices.
European users have reported problems with their Amazon Alexa devices. Copyright Canva
Copyright Canva
By Ian Smith
Published on Updated
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The smart speaker system came back online after a two-hour outage after users across the continent reported problems with their Alexa devices.

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Amazon Alexa is back online after suffering outages across Europe on Friday, leaving users unable to get responses from their Echo devices.

Users in the UK, France and Germany reported the outages and the website Down Detector also showed there was a spike in reports of problems with Amazon Alexa devices on Friday morning.

The site detected some 8,000 reports of users being locked out of the service. 

The virtual assistant was back online after a two-hour blackout that started around 8 am CET.

Downdetector.co.uk
The website Down Detector showed the spike in reports of outages.Downdetector.co.uk

"This morning we had an issue that impacted some Alexa customers' ability to interact with the service," confirmed an Amazon spokesperson.

"The Alexa service is now operating normally".

What went wrong?

Many users were left confused on Friday as the gadget would not respond to voice commands or would reply with a message saying that "something went wrong".

Social media was also ablaze with posts from Alexa owners who were unable to converse with their electronic companions.

Although in typical internet fashion many were able to see the funny side.

Amazon hasn't yet disclosed the reason for the outage.

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