Summer holiday rescue package? EU set out plan to save your vacation

Deserted plaza in Venice, Italy
Deserted plaza in Venice, Italy Copyright Andrew Medichini/AP
Copyright Andrew Medichini/AP
By Joanna Gill
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With lockdowns being lifted and summer months approaching, the EU is looking at how citizens can safely travel - an issue critical for saving the tourism industry.


Is this year's beach holiday just a dream? Not necessarily, according to the European Commission.

Brussels wants people to travel and the tourism business to re-open in a coordinated manner.

It has proposed a set of recommendations aiming at lifting travel restrictions and border controls throughout the EU.

'Not a normal summer'

Since the pandemic, most EU countries have limited people's movement, with 'non-essential travel' being restricted, as well as imposing quarantine measures.

Brussels wants to start thinking about lifting such restrictions but has suggested detailed guidelines to keep travellers and workers safe.

While the EU is keen to save what it can of the summer season, EC vice-president Margrethe Vestager admitted it will "not be a normal summer".

On travel, the European Commission proposes an approach in phases which "starts by lifting restrictions between areas or Member States with sufficiently similar epidemiological situations."

So citizens of countries with similar levels of infections should be able to travel more freely.

There should also be enough capacity in hospitals, as well as testing, surveillance and contact tracing capacities in place for tourism to start again.

European Commissioner for Home Affairs Ylva Johansson told Euronews the plan would allow every member state to decide whether it's the right time to lift border checks and travel restrictions in a flexible and tailored way.

"We are learning new things every week from this virus. That’s why it’s so important to do things step by step and to assess the situation (…) and be ready also to take a step back if necessary," Johansson said in a live interview on Euronews Tonight.

"But I would like to do this in a coordinated manner,” she said, adding that member states had "overwhelmingly" expressed the same desire.

How should travel change?

All crossings should have "containment measures" in place, where social distancing cannot be respected.

The EU recommends buying tickets and doing check-ins online**.**

Fewer passengers should be allowed to board vehicles, and passengers not from the same household sit apart and face masks should be required.

Beyond this, sanitising gel should be freely available during journeys. Food and drinks should not be served aboard.

The proposals say that areas which would expect a big wave of tourists (such as island nations), should have sufficient health system capacity "in place for local people and tourists so that in the event of a sudden increase in cases, primary care, hospital and intensive care services are not overwhelmed".

What about at the destination?

The guidelines also state that the health of guests and workers must be paramount for tourism to return. All tourism staff should receive training on prevention and be able to recognise COVID-19 symptoms.


The EC also recommends operating with fewer staff.

Maintaining social distancing in hotels and restaurants could mean allocating slots for meal times or pool and gym visits.

Ultimately, the choice remains up to each EU country on which of these recommendations they apply.

Vouchers versus refunds

The EU has faced a tough battle between passengers and airlines over the latter issuing vouchers instead of a full refund when a flight has been cancelled.

With airlines suffering massive losses due to lockdown restrictions, they have been asking for a certain degree of flexibility when it comes to refunding customers and pushing for vouchers to become an acceptable alternative.


The EU executive insists that refunds will remain the safety net for passengers.

However, it has called for vouchers to be made a "more attractive option" for customers.

They are calling on companies to ensure vouchers have a minimum validity period of 12 months**.** If the voucher has not been used, the company should reimburse the amount within 14 days.

If a voucher is valid for longer than 12 months, the customer should have the right to a refund if they choose, after 12 months.

To avoid customers paying more for the same, in case of cost increases, the EU recommends that "carriers should ensure that vouchers allow passengers to travel on the same route under the same service conditions as detailed in the original booking and organisers should ensure that vouchers allow travellers to book a package travel contract with the same type of services or of equivalent quality as the terminated package".


Saving jobs?

These measures could be crucial in helping the beleaguered tourist sector. According to Eurostat data, during an average summer season (spanning June-August) people living in the EU make 385 million tourism trips and spend 190 billion euros.

In certain parts of Europe, in islands and coastal communities, tourism accounts for the majority of local business.

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