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Airbnb changed its check-out chore rules – and hosts are fuming about it

Airbnb hosts are not happy about changes to check-out chores
Airbnb hosts are not happy about changes to check-out chores -  Copyright  Oberon Copeland @veryinformed.com/Unsplash
Copyright Oberon Copeland @veryinformed.com/Unsplash
By Dianne Apen-Sadler
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Some are calling for a boycott of the short-term rental platform after hosts were banned from asking guests to strip bed linens or do the washing up.

In a major win for travellers, we revealed last week that Airbnb had changed its rules, banning hosts from asking guests to complete chores like stripping the bed linens or washing up dishes before check out.

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The response from guests has been overwhelmingly positive, with many social media users sharing photos of long check-out task lists from previous stays.

The response from hosts has been… not quite so positive. At all.

Some Airbnb hosts are even calling for a boycott of the platform timed for when the ban on check-out chores comes into effect on 20 November.

Check out some of the reactions below:

One host said they would be signing up for another platform if one becomes available
One host said they would be signing up for another platform if one becomes available Reddit
One host complained specifically about not being able to ask guests to clean dirty dishes, particularly on longer stays
One host complained specifically about not being able to ask guests to clean dirty dishes, particularly on longer stays Reddit

On the flip side, a number of Airbnb hosts are in favour of the changes, saying it punishes “bad hosts” who give the entire platform a bad name.

One of the top posts on the Airbnb Hosts subreddit notes the new rules mean “nothing” to the average host, because most of them “don’t require or ask significant effort from our guests”.

Here are some of the more reasonable reactions from those affected:

Some hosts have no problems with the rule changes
Some hosts have no problems with the rule changes Reddit
Some have argued it will improve the platform for the majority of hosts at the expense of a few "rotten apples"
Some have argued it will improve the platform for the majority of hosts at the expense of a few "rotten apples" Reddit
One user shared their own opinion as a guest and super host
One user shared their own opinion as a guest and super host Reddit

What are the new rules?

In case you missed it, Airbnb has said that guests can no longer be asked to do things that require “significant effort or time, or would typically be performed by a cleaner”.

As an example, guests can’t be asked to wash up dishes, but they can be asked to leave them in the sink.

In a statement shared with Euronews Travel, Airbnb said: “House rules help guests understand what hosts expect, but we've heard from our community that they can be confusing, onerous and hard to manage.

“So we've redesigned them to make them easier to discover and clearer to set, alongside a new policy that keeps requests reasonable, with no surprises.”

We think the debate is best summed up by Patrick Vlaskovits:

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