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U TALK - 28/11 02:19 CET

Retailers’ obligations to customers

Retailers’ obligations to customers

Paul from Dublin asked: “I run a small retail business, we sell goods directly to customers all over the EU. What are my obligations to my customers when it comes to guarantees?” Vessela Stoyanova the Europe Direct Communication Office answered: “EU law gives consumers the right to a minimum 2-year guarantee, but…