Coca Cola has hastily backtracked after managing to offend both Russia and Ukraine with a social media post.
An inital New Year’s message on the Russian account of popular social media network VK, the company published a map of Russia excluding Crimea. Following protests from its followers, it reissued the map with the territory added, sparking indignation from Ukrainians and an official complaint from Kyiv.
The drinks company immediately blamed a local agency for the error and deleted the offending post completely.
Russia annexed the peninsula from Ukraine in March 2014, leading to condemnation from Western governments which imposed sanctions on Russia in response. Only a handful of countries have recognised Crimea’s incorporation into Russia.
In a statement on Wednesday, Coca-Cola said: “We, as a company, don’t support any political movements. The company has removed the post and apologises for the situation that occurred.”
Coca-Cola said that the map, which appeared on Dec. 30 on Coca-Cola’s page on VKontakte, a Russian social networking site similar to Facebook, had been changed by an advertising agency without Coca-Cola’s approval.
Furious Ukrainians took to social media to vent their anger against Coca-Cola, and some threatened to boycott the company’s products.
Ukraine’s embassy in the United States said in a statement on its Facebook page that it had expressed concerns to the company and to the US State Department.
“The Embassy emphasized that Coca-Cola’s actions violate the official U.S. position condemning Russia’s illegal occupation of Crimea, which is and has always been an integral part of Ukraine,” the statement said.
Coca-Cola is not the only multinational company to have inadvertently faced embarrassment recently because of the festering tensions between Russians and Ukrainians.
Google said on Tuesday that problems experienced by some users in translating terms into Russian from Ukrainian using Google Translate were the result of errors in its automated algorithms, Russian agency RBC reported.
Earlier Ukrainian media had reported that the translation service was rendering “Russian Federation” as “Mordor”, a region in J.R.R. Tolkien’s Lord of the Rings which is ruled by the evil character Sauron, and “Russians” as “occupiers”.