More about this topic

World News

COVID-19: Air France-KLM expands refund policy for cancelled flights

The French-Dutch carrier says all passengers whose flights are cancelled amid the pandemic are eligible for refunds, regardless of the date.

12/06/2020

Portugal

Unruly passengers 'could exempt airlines from paying compensation'

"The unruly behaviour of an air passenger may constitute an ‘extraordinary circumstance’ capable of exempting the carrier from its obligation to pay compensation for the cancellation or long delay of the flight concerned," the court said.

11/06/2020

United Kingdom

Coronavirus: UK enforcing quarantine for incoming travellers today

The UK imposes a 14-day quarantine period for incoming travellers from Monday, but the travel industry says it will "devastate tourism"

07/06/2020

Economy

State aid should be reviewed 'to help EU compete with US & China'

It comes after the German government and flagship carrier Lufthansa reportedly reached an agreement on state aid worth €9 billion.

25/05/2020

World News

Analysis: Can the aviation industry survive the coronavirus crisis?

Euronews' political editor Darren McCaffrey looks at the prospects for the airline industry after another bad week of relentlessly depressing news.

22/05/2020

World News

'Consumers are not banks': EU states told to do more on flight refunds

"Of course the airlines have a cash flow crisis, but it’s probably nothing compared to the cash flow crisis being faced by many households," one of the authors of the EU’s air passenger rights law tells Euronews.

13/05/2020

World News

Ryanair's O'Leary slams 'state aid junkies Lufthansa and Air France'

O'Leary believes allowing member states to bail out airlines with which it has strong historic links is discriminatory and gives them an unfair advantage over airlines who have not asked for help.

05/05/2020

Europe News

Coronavirus: EU's Vestager lukewarm on plans to cancel flight refunds

A majority of member states are lobbying to suspend a rule that forces airlines to offer a full refund for cancelled flights. Margrethe Vestager, the EU's Competition czar, warned on Thursday that "some people may need the money".

30/04/2020

Green News

Over a million airline meals rescued to feed disadvantaged families

One social enterprise has been salvaging food to support the most vulnerable people amid the COVID-19 pandemic.

29/04/2020

World News

'Most EU states' back no more obligatory refunds for cancelled flights

A dozen EU states will today call on Brussels to temporarily suspend a European law granting refunds for cancelled flights, Euronews understands.

29/04/2020

Europe News

Brace for turbulence: Customers' anger over cancelled flight refunds

EU law clearly states that in the event of a flight cancellation, passengers have the right to a refund. But that's not happening - some airlines are offering vouchers, instead.

28/04/2020

World News

Airlines could face class-action suit over unpaid coronavirus refunds

A number of major European carriers have defied EU regulations that require refunds to be paid within seven days of a flight being cancelled.

28/04/2020

World News

Ryanair ruling: ECJ warns airlines against VAT add-ons, taxes and fees

The decision comes at the end of an almost decade-long battle between budget carrier Ryanair and the Italian Competition and Market Authority

23/04/2020

Europe News

'Legislation for passengers rights is clear,' says EU Commissioner

While passengers are seeking compensation for cancelled travel, transportation companies are seeking financial help to deal with the economic fallout of coronavirus.

02/04/2020

United Kingdom

Coronavirus: UK to organise rescue flights for Britons stranded abroad

The UK government has pledged £75m (€84m) to help airlines with special charter flights to repatriate tens of thousands of UK nationals.

31/03/2020

World News

Tourists stranded across Europe as Covid-19 lockdowns kick in

Thousands of travellers have been left in limbo as airlines cancel flights and governments introduce border checks.

16/03/2020

Europe News

EU moves to stop 'ghost flights' amid coronavirus turbulence

Coronavirus has already caused Flybe to collapse and Norwegian Airlines to cancel 3,000 flights.

10/03/2020

Europe News

COVID-19 sparks fears of massive aviation slump and tourism losses

The knock-on effects of COVID-19 include potentially catastrophic drop-offs in tourist number across Europe.

04/03/2020

World News

What is Scandinavian? SAS airline republish controversial video ad

One Danish politician saying the airline was "spitting" on Scandinavian culture with the "disgusting" commercial.

13/02/2020

World News

Euroviews. The broken airline delay compensation scheme needs fixing to benefit airlines and passengers ǀ View

The EU passenger compensation scheme is broken. The mechanics of the program are not working today for airlines or passengers. That is because there is no uniform arbiter for when passengers are due compensation, and no streamlined process for either passengers or airlines to settle up.

13/02/2020