BREAKING NEWS

BREAKING NEWS

Italy fines budget airlines for taking their customers for a ride

Now Reading:

Italy fines budget airlines for taking their customers for a ride

Text size Aa Aa

Italy’s competition watchdog AGCOM has fined Europe’s two biggest budget airlines for misleading their customers.

Ryanair and Easyjet have been fined more than one million euros for gouging their customers over travel insurance.

The regulator said the companies’ websites did not provide consumers with enough information to make informed choices.

Their websites did not clearly explain what risks were covered, also that excess charges were disproportionately high and the fee attached to requesting a refund was greater than the cost of the insurance itself.

Ryanair must pay a penalty of €850,000, while Easyjet was fined €200,000 because it has already amended its website.