Footage has revealed the damage wrought on the Nairobi shopping mall during a four-day stand-off with suspected Somali militants.
A gaping hole has been left after three floors collapsed in a series of explosions during the operation to free the hostages.
The number of bodies lying beneath the rubble is unknown.
At Nairobi’s main mortuary where some of the 72 people who were killed have been taken, the grief of relatives is compounded by frustration over delays.
Mortuary official, Jacob Nyongesa said the problem was due to there being a lot of bodies still needing to be examined. Only after post-mortem examinations are they being released.
“We would have released them earlier but all the pathologists were summoned to go to Westgate so they can assist in the retrieval of the bodies under the rubble,” he added.
Meanwhile agencies are offering assistance to the shocked and bereaved. But as the focus turns to gathering evidence, the leader of Somalia’s al-Shabaab movement has confirmed his group carried out the attack.