Failing to fit the stereotype many have of an efficient and orderly-running Germany, would-be travellers in Mainz are dealing with restricted train services due to a lack of staff.
On some routes, trains are only running once an hour and there are hardly any long-distance trains after 8pm in what used to be Germany’s media capital.
“If the reason is really that they have tried to streamline and have sacked too many employees, this is an outrageous joke. Those who are responsible should be given and shake and should understand that you cannot streamline without consequences for the service and the clients,” said one angry woman.
Train-operators Deutsche Bahn have apologised, but are warning the service will worsen next week because too many workers are on holiday or sick leave.
According to train and traffic union EVD, Deutsche Bahn was told two years ago that a lack of staff could lead to these types of problems.
Deutsche Bahn says it takes three months to train new staff. This could mean tracking down a solution will take some time, leaving passengers railing against the inconvenience.