Never mind unemployment, low pay or even overwork… a recent survey carried out in France suggested rudeness and bad manners were the first cause of stress for many French people.
A publicity campaign on the Paris metro this summer has struck a chord with passengers used to being pushed and shoved, held up, putting up with fellow travellers’ loud phone calls, smelly food and even occasional insults.
“Our goal isn’t to provide moral lessons because, as you know, rudeness concerns everyone, not just certain types of people. So we wanted to use humour and mockery to illustrate concrete examples that our staff and customers told us about,” said Isabelle Ockrent, Communications director with the Paris transport authority, the RATP.
Parisian waiters have long been the butt of jokes – and a few legitimate complaints – over bad manners.
Another survey this year highlighted rudeness among French bank staff, while for 18 months the Post Office has been working with other organisations to address the problem.