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Thousands disrupted by UK travel firm collapse

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Thousands disrupted by UK travel firm collapse


The collapse of another British low-cost travel firm has left tens of thousands of holidaymakers scrambling to arrange alternative flights.

Kiss Flights, which operated flights to the eastern Mediterranean and the Canary Islands, became the second to go bust in a week.

The company had been bought in January by the London-based Flight Options.

After initially being told their flights were cancelled, passengers due to travel before Wednesday night were able to fly before Kiss Flights stopped operating.

“We had a phone call from the company we’ve booked the holiday with, letting us know what had happened to Kiss Flights, and to confirm our holiday was going ahead,” said a woman at Gatwick Airport.

A male traveller said: “I received an answer phone message from the holiday company, just telling me that the flight was cancelled. And I received another answer message about one and a half hour later, telling us we could fly.”

Some passengers who had booked with Kiss Flights did so after another holiday firm, with whom they were originally due to fly, went out of business last month.

Viking Airlines, the Swedish carrier which operated Kiss Flights, is still flying as usual. It has referred those who booked with the failed company to the UK’s Civil Aviation Authority.

The CAA has reassured tourists stranded abroad that alternative flights will be found.

Kiss Flights is the 13th British holiday firm to fold this year.

Several had already been weakened by the Icelandic ash cloud that paralysed European air traffic in the spring.

Earlier this week, more disruption was narrowly averted when agreement was reached in a pay dispute involving ground staff who had been threatening strike action.

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